FAQs

Choose a style, open a product and select “Enquire about this watch”. Send your delivery country and any changes you want. Confirm the final specification, total price and timing with us before payment.

This catalogue presents watch builds and customisation enquiries. Tell us whether you need a complete watch or components so the quotation matches your request.

Send your logo file, preferred watch reference and quantity. We will discuss the available options and ask you to approve the design and quotation before an order is confirmed.

Yes. Send the styles, quantities, delivery countries and any packaging or branding requirements so we can prepare a suitable quotation.

Specifications can vary between builds. Ask us to confirm the movement, case size, crystal, bracelet and dial for the exact reference you choose. Do not assume that all watches in one collection have the same specification.

Build preparation and carrier transit are separate. Ask for both estimates and the shipping charge for your country before confirming your order.

Request the testing information, care guidance and warranty terms for your exact build before payment. A style name or photograph alone does not establish a water-resistance rating.

Read our Return Policy and contact us before sending a watch back. Include your order reference, photos and a description of the issue. Confirm any personalised-order terms before payment.